We are an approved NDIS registered provider.
The Sensory Hive is a registered provider and proud supporter of the National Insurance Disability Scheme (NDIS).
Please note that as of Thursday October 3, 2024 the legislation around NDIS supports has changed.
This means that from this date forward, participants and their authorised representatives:
- can only spend NDIS funding on things that are in the approved list of NDIS supports
- cannot spend NDIS funding on things in the list of non-NDIS supports.
- Click this link to view these lists
This means that from this date forward, participants and their authorised representatives:
- can only spend NDIS funding on things that are in the approved list of NDIS supports
- cannot spend NDIS funding on things in the list of non-NDIS supports.
- Click this link to view these lists
Our Provider Registration Number is 432580806 and we are approved to provide items under the following support categories in all states and territories.
- Assistive Product – Personal Care/Safety
- Assistive Product – Household Task
- Communication & Information Equipment
- Consumables / Core Supports
NDIS Orders
How we process your NDIS order all depends on how your NDIS funds are managed.
- Self Managed – you process your invoice yourself
- Plan Managed - your invoices are processed by your Plan Manager
- NDIA Managed - your invoices are processed by us through the NDIS Portal
Option 1: Self Managed
Choose your products and pay as usual. We will provide you with a NDIS approved receipt of purchase so you can be reimbursed.
If you prefer to claim the funds from the NDIS first, you will need to submit a tax invoice from us to the NDIS portal.
Option 2: Plan Managed
1. Add your items to your Cart
2. Go to CART page. Scroll down the Cart page and fill in the section: 'NDIS details' with your NDIS number, plan manager, plan manager's contact'
3. Complete checkout and select 'NDIS Plan Managed' as payment. Your NDIS tax invoice will be created and emailed to you. Please check your junk mail folder if not received.
4. You can then submit the invoice directly to your NDIS Plan Manager who will complete the payment.
5. Once we receive payment, you will receive an order confirmation via email.
Option 3: Agency/NDIA Managed
1. Add all items to your cart
2. click on Cart icon to go to the shopping cart page
3. Complete billing and shipping information, make sure the name used is the name of the NDIS participant, then click NDIS order in the payment section
4. Email sensoryhive@outlook.com with your order number, and the Full Name, Date of Birth and NDIS Number of the participant. Please also include that this is for an NDIA Managed participant.
5. Please note: Completion of a Service Agreement is no longer required for NDIA Managed participants
6. We will then process your order through the NDIS Portal
7. Payment is typically received within 48 hours and your order will be shipped as soon as that payment is received
How to shop with NDIS funding
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Self Managed
You have funds already accessible and are reimbursed for purchases made.
HOW TO ORDER
1. Please purchase your products by shopping online and processing the payment as you would normally. A tax invoice will be emailed to you for your independent claim.
2. Please let us know if you require an invoice for a self – managed claim. Email: sensoryhive@outlook.com
-
Plan Managed
- You send an invoice for approval and payment by your Plan Manager.
HOW TO ORDER
1. Add items to the cart.
2. Go to the Checkout page and select 'NDIS Plan Managed' as your payment method.
3. No payment is taken at this point however an invoice will be emailed to you to forward to your Plan Manager for approval.
Your Plan Manager is responsible for assessing whether the items are reasonable and appropriate for each unique NDIS plan. Once your purchases are approved and payment is received, we will send you a confirmation email and dispatch your order.